In this episode, we chat with Chris Ball from Helpdesq – one of Surrey’s most trusted IT support companies and a Trafford member for over 10 years. Chris shares valuable insights on how IT should be used as a tool to boost efficiency, why it's essential to get expert advice before jumping on trending tech, and how marketing often hides key limitations. He highlights a popular software with hidden flaws and how Helpdesq stepped in to solve the issue for their clients. Plus, learn a vital tip about Windows security that could save your data. A must-watch for any business using tech!